Our system is often compared with Salesforce.com, another leading web-based
CRM solution. Although we provide many of the same functions for managing your
leads, our application is designed by sales and marketing professionals with
a specific objective in mind: closing the loop between marketing and sales.
We want to help you maximize returns on your marketing investment by making
every lead count and we’re confident that you will find our superior data mining
capabilities and lower cost to be a winning combination that meets your requirements
without draining your bank account.
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LeadCommand
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Salesforce.com
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COST
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Monthly fees per user
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Power Pak: average $35 with tiered volume discounts
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Professional: $65
Enterprise: $125
No volume discounts
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Average total cost of ownership
(yearly for 100 users, including implementation costs)
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Power Pak: $47,500
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Professional: $97,500
Enterprise: $187,500
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KEY FUNCTIONAL AREAS
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Lead tracking
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Yes
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Yes
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Contact management
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Yes
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Yes
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Sales forecasting and
opportunity pipeline
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Yes
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Yes
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Sales force automation
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Yes
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Yes
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Campaigns
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Yes
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No
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Reporting
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Yes
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Yes
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Multiple lead assignment
levels
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Yes
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No
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Lead assignment rules
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Yes
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Yes
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Email notification
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Yes; both instant and daily summary
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Yes
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Data archive
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Yes
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No
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File import
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Yes; includes ability to create file import templates
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Yes
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Web form creation and
auto-import of leads
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Yes; unlimited
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Yes; max. 500 leads/day
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Custom forms for event
registration, sales update, sales feedback and more
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Yes
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No
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DATA
MINING
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Search types
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Complex data mining, including: search for multiple
values in multiple fields; sort results; custom form and survey search;
keyword search
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Keyword search of basic fields
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Telemarketing script
import and indexing
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Yes
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No
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Saved searches
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Yes
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No
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Download search results,
including de-dupe capability and custom download templates
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Yes
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No
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ADDITIONAL
FEATURES
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Email Reports
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Yes
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No
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File attachments
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Yes; file type security controls
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Yes
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Location maps
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Yes
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Yes
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Link to Hoover’s company capsule
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Yes
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Yes
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Create multiple home pages with custom content and personalized alerts
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Yes
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No
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Download contacts and appointments to Outlook
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Yes
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Yes
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Online library
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Yes
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No
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CUSTOMIZATION
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Application private labeling
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Yes
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No
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Custom reports
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Yes
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Yes
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Custom field labels
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Yes
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No
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Add custom fields
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Yes
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No
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Custom field values
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Yes
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Yes
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SECURITY
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User authentication
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Yes
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Yes
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User level controls
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User access can be customized on a group and/or individualbasis
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User levels only
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Campaign-level access controls
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Yes
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No
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Geographic access controls
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Yes
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No
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FULL-SERVICE MARKETING SUPPORT
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Micro website design services
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Yes
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No
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Online registration/event management services
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Yes
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No
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Online incentive management module
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Yes
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No
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Integrated telemarketing/direct marketing services
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Yes
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No
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Solutions